Returns & Exchanges
At APORRO®, we stand by the craftsmanship of our jewelry and offer a 30-day return policy to ensure your complete satisfaction with every purchase. If you are not entirely happy with your selection, we are here to assist with seamless returns or exchanges.
Initiate Your Request
Contact our customer support team or visit our online return portal with your order number and email address to start the process.
Prepare Your Package
Securely pack the items in their original luxury packaging, ensuring all authenticity cards and protective films are intact.
Ship the Items
Affix the provided shipping label to your package and drop it off at any authorized carrier location for tracked delivery back to our warehouse.
Quality Inspection & Refund
Once our artisans verify the item's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing